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User Experience in Bulgaria

Me presenting at UXify

I’m happy to report that user experience is alive and well in Bulgaria. I just got back a week ago from attending and presenting at UXify 2015 in Sofia, Bulgaria. A very enthusiastic audience of over 300 people attended a day of presentations, followed by a day of in-depth workshops. UXify was the end of a month of user experience events – UX Month Sofia.

On Friday, June 19th, I presented User Research in the Wild, a presentation about visiting people in their natural environments to observe their tasks. In addition to being a how-to guide, I covered common problems you face in conducting field studies and how to solve them, and how to overcome obstacles to field research.

On Saturday, June 20th, I gave a workshop on Paper Prototyping to about 20 attendees. After an introduction to creating paper prototypes and how to test them, the participants divided into groups to create their own paper prototypes. We only had a limited time to create them (about 40 minutes), so I was very surprised by how detailed and creative their prototypes turned out in such a short period of time. Each group of two people then joined with another group to take turns conducting usability testing on their paper prototypes. Each group did four rounds of tests, switching roles, so that each person was able to experience the role of the facilitator, “the computer,” and the participant twice. The attendees really seemed to have a good time, with a lot of laughing and joking around.

Me presenting at the workshop

In between my own presentations, I attended several interesting presentations about dashboard design, gamification, socially responsible design, and ecommerce user experience.

It was a fun trip, and it was nice to meet a lot of similar people, in another culture, who are similarly committed and enthusiastic about user experience.

IA Summit 2012 presentation: User Research is Unnatural (But That’s Okay)

I just got back from the IA Summit 2012 in New Orleans, where I presented User Research is Unnatural (But That’s Okay). Yes, that may seem like a strange topic for a user researcher to present, but I think it’s very important to remember how strange and unnatural user research can seem for participants. The point of my presentation is that by remaining aware of the awkward and uncomfortable aspects of user research, we can take steps to minimize or eliminate those problems to get better research results.

See my slides on Slideshare:  User Research is Unnatural (But That’s Okay)

This was my first time attending the IA Summit, and it was a great conference with some excellent speakers and intriguing topics. As a user researcher who more often attends UPA and CHI conferences, it was interesting to attend a more design-oriented conference. I’m already looking forward to next year’s IA Summit, which will be in Baltimore.


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