My latest article for UXmatters is about Communicating User Research Findings.

I’ve created a variety of different types of deliverables over the years, to communicate my findings and recommendations from user research. It can be difficult because you often have a variety of different people in the audience, from management, product owners, designers, and developers. Each brings a different level of interest in the findings.

This article discusses the considerations of choosing a deliverable format, types of deliverables, and elements of effective deliverables.

Read the entire article at UXmatters: Communicating User Research Findings.